Lunu / FAQ / Retailer Service

FAQ / Retailer Service

Retailer Service

How can I withdraw funds that I collected with Lunu payment solution?

Is there a way to test Lunu’s payment tools?

What is the minimum withdrawal (payout) amount?

How can I make a refund to my customer?

What currencies can I price my merchandise in?

Can I keep the cryptocurrencies that I receive from payments?

Payments are not working properly. What might be the issue?

My customer overpaid for his order. How do I issue refunds?

What documents do I need to be onboarded by Lunu?

I want to accept cryptocurrencies on my website. Where do I start?

How long does it take to process a withdrawal?

How long does the merchant verification process take?

I didn’t establish my business yet. Can I verify my merchant account anyway?

How can I cancel a withdrawal?

How do I edit my business information?